FAQs

1.Why I can’t log into 918Kiss website?
Please make sure that you are logging in from a non-restricted country. Next, kindly clear all your cache/cookies and close browser. After that, open again the browser and try again. If you still unable to log into 918Kiss website, kindly re-check that you have entered the correct information and try again. If you are still unable to log in, please contact 918Kiss 24/7 Customer Service Team for instant respond.

2. Technical Safety
Different kinds of aspects technical safety, hence, below are 918Kiss major precautions that have been established.

  • Physical safety – Our servers are placed in highly protected premises, where all employees have been screened with security clearance.
  • Security breach protection – Our servers are protected by firewall system.
  • Data integrity – All 918Kiss communication between your browser and our servers is encrypted.

3. Other Enquiries
If you continue to experience problems, please contact 918Kiss Customer Service Support Live Chat for instant support.

1.Why should I join 918Kiss?
It is because 918Kiss is a safe, secured and trusted online slot games in Malaysia which providing various games such as Casino Games and Slot Games. You will definitely enjoy all the games as attractive bonuses and promotions is the highest among all platform. Their professional and helpful 24/7 customer service serve every customers to solve their problem effectively and efficiency. Click to read more on “About Us” to know more product advantage.

2. How to create an account on 918Kiss Malaysia?
Go to 918kissmalaysia.co homepage and click “918Kiss APK Download” to download a software to your phone and install it. Then, contact 918Kiss customer service to register a new account and make deposit. Now, you can sign in to the apps and start playing all online slot games at 918Kiss! Make sure that you read all the “terms and conditions” before you proceed to register your account.

1.How if I encounter password error?
For this situation, kindly ensure that you key in the right username and password. If you forgot your password, you can reset it by contact to our customer service team. We will guide you step-by-step on resetting the password by using Live Chat on 918Kiss or WhatsApp to us.

2. Is my personal information and transaction secure?
918Kiss website is developed with your personal privacy and security as our primary concern. 918Kiss is regulated and will not disclose your personal information which employing the highest standards of data encryption to any third party unless required to do so by applicable laws and regulations or a court order.

However, 918Kiss reserve the rights to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments for services provided through our website.

For every personal information supplied by users is transmitted via Secure Socket Layer (SSL 128 bit encryption Standard) and stored in secure operating environments that are not accessible by the public. For any internal access to all data is limited and strictly monitored.

1.Is 918Kiss mobile site compatible to any phone and browser?
Yes, as long as your mobile device is a Wi-Fi or 3G / 4G / 5G or capable phone with any browser (Chrome, Firefox, Safari, IE and others that is compatible) will be able to access mobile version

2. Do I need to connect to internet to access to 918Kiss website?
Yes, as long as you are connected to Wi-Fi or 3G / 4G / 5G to enjoy mobile experience.

3. What are the product available on 918Kiss mobile site?
Below is the product that current available on mobile version and enhancement still undergoing to offer more in near future.

  • Slot game
  • Casino Table Games